Positive Reviews
positive:
Great location
Several guests comment that the property is located near Shoreline Amphitheater, Stanford University, Mountain View, and San Jose. Others add that there are three golf courses close by, and note that the nearby Santana Row houses several upscale shops, coffee shops, and fine restaurants.
positive:
Modern and comfortable accommodation
Many guests mention that the rooms feature a warm, relaxing color palette and stylish contemporary décor, including an easy chair and side table, ergonomic work chair and desk, and an ultra-comfortable Sheraton signature bed. Others add that each room is equipped with a 32-inch LCD TV, granite countertops, a dual-line telephone with speaker, and a Starbucks one-cup brewer, and appreciate that some rooms enjoy interior views of the large Olympic-size pool, landscaped garden, and gazebo.
positive:
Superb restaurant
Several guests appreciate the variety of delectable appetizers, salads, sandwiches, and entrees available at Faz restaurant, and love the MacArthur Park House Smoked Salmon, served with cream cheese, capers, and a toasted bagel. Others add that the side orders of grilled ham steaks, bacon, and hash browns are sumptuous, and love the buttermilk pancakes, scrambled eggs, and seasonal fruit, with yogurt and granola, available for breakfast.
Negative Reviews
negative:
Crowded during lunch time
Some guests comment that the property is a popular venue for business meetings, and note that the restaurant and common areas can be crowded. Others add that staff is professional, and large crowds are handled proficiently, and appreciate the lively atmosphere.
negative:
Wi-Fi not complimentary
A handful of guests note that in-suite Wi-Fi access is not complimentary. Others add that the charges are nominal, and the connection is fast.
negative:
Lights in public areas are dim
Some guests mention that the lights in common areas are dim. Others add that it can get quite dark at night, but appreciate that the area is safe.