Positive Reviews
positive:
Quality hotel in Vienna's Theatre district
The hotel is attached to a historic theatre, so if you enjoy history or classic architecture, it is very hard to go wrong with this choice. You are also within a ten-minute walk to a subway and tram options, should you wish to venture further afield.
positive:
Staff is attentive, range of services provided
If you bring up your troubles to the staff members, they will leap to action to better accommodate your needs. A full range of services is offered, either, including massage, dry cleaning, and free Wi-Fi.
positive:
Consistently rated a good value for the price
In a city as expensive as Vienna, it is good to have a hotel option that maintains a high standard of quality while being more affordable than average for the area.
Negative Reviews
negative:
As of 2016, all the mattresses are medium-hard
As part of regular upkeep on the hotel, all the mattresses were recently updated to a uniform medium-hard level. If you know this isn't going to work for your back, it may not be your best option.
negative:
Not every room has air conditioning
The staff recommends that you specifically ask for a room with air conditioning when making your reservation. Some rooms don't come with air conditioning, and it can become quite warm in the summer months.
negative:
Some rooms are less quiet than others
Rooms bordering the street must cope with the noise of the cars and the tram below. Which is why it is a good idea to ask for a quiet room away from the street.