Positive Reviews
positive:
Excellent pool
If you book a stay here, be sure to spend some time at the pool. Like a private waterpark, this hotel features a quiet adult pool, a lazy river, and the Kierland FlowRider, a surf-inspired water activity for guests to enjoy. Whether it's action-packed fun or pure relaxation that you seek, you'll find it at the resort's pool areas.
positive:
Good food
The restaurants offer plenty of variety for even the pickiest eater. Enjoy contemporary Latin American cuisine at Deseo, the breakfast buffet at Nellie Cashman's, or a cocktail overlooking the golf course at Brittlebush Bar & Grill. There's something for everyone, including a range of atmospheres to experience.
positive:
Clean, comfortable rooms
Guests rave about the Heavenly Beds and Heavenly Baths at The Westin Kierland Resort & Spa. Escape the desert and relax in your air-conditioned room with all the amenities you could hope for. Housekeeping does an excellent job of keeping rooms tidy and fresh, too.
Negative Reviews
negative:
Food and drinks are pricey
If you decide to dine on-site, you will likely be pleased with the quality. However, menus are on the costly side, even for cocktails and beverages. If you're looking to stay on a travel budget, consider other restaurants and bars in the surrounding area.
negative:
Crowds can alter your experience
The quality of your stay overall will depend on how crowded the hotel is. A large property with over 700 rooms, this hotel can book quickly certain times of the year or for certain events. The number of guests who stay at this resort directly impacts service, quality and noise.
negative:
Be aware of resort fees
Past guests were surprised that they had to pay resort fees for certain amenities. Be sure to do your research or contact the hotel directly to inquire about any fees that may be added onto your room rate.