Positive Reviews
positive:
Great central location
Guests say
that the hotel is ideally located, being just a few minutes from the popular
Bangla Road, the heart of nightlife in Patong Beach. You will also be only a
short stroll from the beautiful beach, shopping centres, and a good choice of
places to eat.
positive:
Friendly and efficient staff
Guests have got positive words to say about the staff at this hotel. For example, staff are said to make checking in and out very quick, something which is appreciated. They are very friendly and helpful, and happy to assist you with tour bookings and anything else you might need.
positive:
Late check out is good
Checking out of a hotel can
be a hassle, particularly if you need to vacate your room early. Guests at this
hotel appreciate that they do not need to vacate their room until midday, so
there is no rushing around.
Negative Reviews
negative:
Limited Wi-Fi
Although guests like that Wi-Fi is included, some say that
the service does not work particularly well. It is also noted that guests are
restricted to two devices per room. This may be an issue for some, such as
families who have phones, tablets and laptops between them.
negative:
Mixed reports about breakfast
Many guests enjoy the breakfast buffet saying it is plentiful with a good selection of international foods. Others, however, are not so impressed and thought that breakfast was only okay, and saying they expected better for the price paid.
negative:
Cleanliness could be improved
Some
guests at this hotel think that the standard of cleanliness could be better.
Floors in rooms are said to be not very clean, and bathrooms in particular are noted
for not being spotless, having dirty tiles and grouting.