Positive Reviews
positive:
Brilliant Choice For A Weekend Retreat
You will love this hotel. Guest rooms feature a pleasing modern décor, contemporary furnishings with a work desk, a flat-screen television with satellite channels, coffee and tea making facilities, an in-room safe and spacious en suite bathrooms with robes, hair dryer and complimentary designer toiletries. Guests especially appreciated the rain showers, noting they were a welcome and unexpected amenity.
positive:
Convenient For Business
Centrally located close to the financial district, The Royal International Hotel is ideal for business travellers, offering a spacious business centre with Internet access and business printers, projectors, and free Wi-Fi in guest lodgings and all public areas, The posh hotel features spacious function rooms for conference and gala events and valet parking.
positive:
Bright And Cheerful
he hotel features a modern theme, art works in the spacious lobby with tasteful plants and comfortable seating areas, and is close to unique shops, fine dining options, and lively nightly entertainment.
Negative Reviews
negative:
Standoffish Staff
Guests comment that the hotel reception desk staff are very busy and seem distracted, failing to greet guests in a cordial manner and quite abrupt when asked questions. Several guests also report dissatisfaction with the service and attitude of the wait staff in the dining room, noting that the staff ignored repeated requests and were unhelpful in processing special diet requests.
negative:
Could Be Cleaner
Some guests remarked that they hotel did not live up to the cleanliness standard expected in a 4-star hotel, noting that rugs are stained and lighting fixtures dull and dim.
negative:
Dated
Other guests remark that they choose the hotel for its convenient location and value, but comment that the hotel is starting to appear dated and tired and is in need of refurbishing.