Positive Reviews
positive:
Friendly, Accommodating Staff.
Guests reported that staff is welcoming and personable. Upon arrival, they introduce themselves, ask questions and make sure guests are settled into their rooms. This exceptional standard of service continues with all staff in all departments accommodatin
positive:
Delicious Meals with Plenty of Options.
The meals served at the hotel restaurant are fantastic with delicious, fresh and homemade items available. Guests reported that there are plenty of options to choose from and there are options for vegetarians.
positive:
Guest Rooms are Clean and Spacious.
The rooms are very clean with lots of room to move about and store items. Guests reported that everything in the room, including the bathroom and linens, feels and smells fresh, there's a lot of natural light coming in and there are plenty of amenities to
Negative Reviews
negative:
Unfriendly and Unhelpful Staff.
Guests reported that some staff members are unfriendly and only speak to guests when needed. Also reported was a reluctance to help guests with anything extra, restaurant staff who rush guests during meals so they can clear the table for more guests and y
negative:
Guest Rooms are Small and Dated.
Guests reported that the rooms and especially the bathrooms are very small and hard to move around in. Also reported was dated decor and furnishings, Wi-Fi that doesn't work, malfunctioning amenities, tattered carpet, a lack of bedside drawers and places
negative:
Poor-Quality Food and Service in the Restaurant.
The continental breakfast served at the hotel restaurant can barely be called a breakfast when so little is served and the other meals are of poor-quality. Guests reported that the options are limited, the bread is stale, there is a shortage of sauces and