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    The Palace Hotel Kota Kinabalu (Kota Kinabalu, Malaysia)

    The Palace Hotel Kota Kinabalu (Kota Kinabalu, Malaysia)

    About The Palace Hotel Kota Kinabalu

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.1
    trivago Rating Index® based on 4949  reviews from:
    • Hotels.com(7.8/10)
    • LocationGood  7.5 / 10
    • RoomsFair  7.4 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    Pretty decent breakfast

    Whether you are just staying overnight, or you are on business for quite a while, almost all guests agreed that the breakfast is worth waiting for. You will find a wide variety of hot and cold dishes, and they change daily, so you won't have time to get bored.

    positive:

    Clean rooms

    The rooms are well designed for maximum space, and according to many guests who found them stylish and modern, they are also very clean and comfortable too. The friendly house-keeping staff come along daily, and are constantly complimented for their skills.

    positive:

    Remarkably good Wi-Fi

    Most travellers were quite surprised to find a really strong Internet signal, and were pleased that they didn't have the usual frustrations with having to reconnect every few minutes. Business guests in particular were very impressed with the excellent quality of the Wi-Fi.


    Negative Reviews

    negative:

    Stuffy rooms

    Many guests complained about not having a window in their rooms, with the result that they felt claustrophobic. The rooms didn't have enough fresh air flow, and many of them had an unpleasant mildew smell.

    negative:

    Too many ants

    There were several complaints from guests about an infestation of ants, so if you want to make sure your room is as clean as can be, bring along some ant spray just to make sure. Although the rooms are cleaned well by the house-keeping staff, the ants keep coming back for those little bread crumbs left behind.

    negative:

    No issues reported.

    So far, no recent negative opinion has been expressed by guests about this hotel.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Pool bar
    12. Outdoor swimming pool
    13. Hotel safe
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. On-site boutique shopping
    20. Snack bar
    21. Deck chairs
    22. Towels at the pool
    23. Laundry service
    24. Spa
    25. Room service
    26. Fax/Modem access
    27. Doctor on site
    28. Concierge
    29. Airport shuttle
    30. Free WiFi (public areas)
    31. Pool
    32. Luggage storage
    33. Daily housekeeping
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. Kids' pool
    38. Hand sanitizer provided
    39. Temperature screening
    40. Masks provided
    41. Safe distance
    42. Response protocol
    43. New safety protocols
    44. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Sauna
    3. Hot stone massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Electric kettle
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Satellite TV
    11. Desk
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Fridge
    17. Free WiFi (rooms)
    18. Coffee machine
    19. Flatscreen TV
    Sports facilities
    1. Fitness
    For children
    1. Playground

    Arrival / Departure

    1. Check in: 14:00

    Contact

    No 1 Jalan Tangki,  88100,  Kota Kinabalu,  Malaysia
    Telephone: +60(88)217222 | Fax: +60(88)211600 | 

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