The Newport Harbor Hotel & Marina (Newport, USA)

The Newport Harbor and Marina is very centrally-located in the heart of downtown Newport where there are many attractions, shops and restaurants available within minutes of the hotel. Guests reported that it isn't necessary to rent a car or travel very far to experience everything the area has to offer. .

The staff at this hotel are incredible and go out of their way to make guests feel as comfortable as possible during their stay. They are very welcoming, they readily provide information about the area, they accommodate special requests and they allow early check-ins. .

The breakfast served is delicious, plentiful, well-prepared and served in a beautiful room with breathtaking views.

The guest rooms at The Newport Harbor and Marina are quite small with dated decor and furniture. Guests also reported mold in the showers, stained linens, dirty windows and a shortage of toiletries. .

Guests reported that the service in the bar is unprofessional, unfriendly and slow even when the bar isn't busy. Also reported was a lack of beer variety, staff who are not knowledgeable about the different beverages they sell and a lack of cleanliness around the bar area. .

Guests reported that a combination of poorly-working air-conditioning units and heat that is turned up as high as it can go makes for very hot and stuffy rooms.