Positive Reviews
positive:
Satisfying and world-class foods served
The foods served in the restaurant are awesome. The Thai Curry, in particular, is a favourite among most guests. Not only that, each food is also cooked from local ingredients. Moreover, the service in the restaurant is great, complementing the already great dining experience.
positive:
Well-organised and efficient staffs
You can expect to have a comfortable stay during your visit to the Millrace Hotel Leisure Club & Spa. The staffs are so friendly and professional. They are even willing to help organize birthday surprises for the guests.
positive:
Fully equipped fitness centre
The Millrace Hotel Leisure Club & Spa's fitness centre is complete with all the necessary equipment for guests to have a full body exercise. You can choose to use the modern machines or lift weights. In addition, the equipment are well-maintained so you can be sure that you'd have a safe workout session.
Negative Reviews
negative:
Rooms have thin walls
Some guests complained that they were able to easily hear what the guests from the neighboring rooms are talking about, as the walls are thin. Thus, when your neighbors are too noisy, you might not be able to sleep properly.
negative:
No hot water at times
Few guests have encountered issues with the water heating system. It would be great to have a hot shower after a tiring day, but you might find that there's no available hot water in the shower. The staffs, though, are quick to move you to another room once you complain about this.
negative:
Minor issues with cleanliness
The rooms are usually kept clean throughout your stay. However, there have been repeated cases of having weird odour in the rooms upon checking-in. Some guests also pointed out that some of the walls are already permanently stained and are in need of repainting.