Hotel Magic Express is a 98-room hotel with an outdoor pool and views of the city or an interior garden, a few minutes away from 5th Avenue and Playacar beach. Each room comes standard with air conditioning, television and cable channels, as well as an iron, ironing board and safe. All rooms have a private bathroom with hair dryer. Free Wi-Fi access is available throughout the property and free on-site public parking is possible. Amenities include a 24-hour front desk, fitness center, terrace, luggage storage and a lift. The on-site business center has meeting rooms, projectors, AV system and three flexible conference spaces. A complimentary continental breakfast is served in the breakfast room and a lobby bar is also on-site. The property is near several bars and restaurants. Hotel Magic Express is conveniently located close to Plaza Las Americas, Plaza Centro Maya, Cozumel Ferry Dock, ADO Playa del Carmen and the Mamitas Beach Club.
Many guests like that the staff is friendly and accommodating to requests like room changes. Others appreciate that the staff is courteous and polite, while some add that they are welcoming with warm smiles on their faces.
Several guests appreciate that the rooms are clean with plenty of space to move around, while some add that they like that the bathroom is regularly maintained. Others note that the rooms appear brand new with simple yet comfortable furnishings.
Guests love that the hotel is right off the main and that it is within walking distance of the shopping malls and other area attractions. Others like that the hotel is near the downtown area, as well as the bus terminal, while some note that the hotel shuttle is available for use.
Some guests comment that the complimentary breakfast lacks variety with only fruits, coffee and toasts, while some suggest that sandwiches and tea should be added. Others note that the quality of the food is poor and that it tastes bland.
A few guests find that the Internet connection is slow and inconsistent, while some add that there are times when it does not work at all. Others note that Wi-Fi signal is better near the front desk, as well as the business center, and suggest using the computer terminals if needed.
A handful of guests say that the noise from the other rooms and hallway is heard through thin walls. Others comment that the air conditioning unit operates noisily, while some suggest that light sleepers pack a pair of earplugs.
Yes, The Magic Hotel offers 2 pool areas.
No, The Magic Hotel doesn’t allow pets.
No, The Magic Hotel doesn’t provide parking.
Check-in at The Magic Hotel is available from: . Check-out time is by .
The Magic Hotel is located in Calle 54 Norte SMz 13 Mz 58 Lt 1, 77712, Playa del Carmen, Mexico.
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