Positive Reviews
positive:
Good quality rooms and suites
Guests tend to be impressed by the standard of accommodation offered at the Renaissance Charleston Historic District, describing the rooms and suites as reasonably spacious, clean, and nicely decorated. The beds are comfortable and the bathtubs are roomy.
positive:
Enjoyable on-site dining
Those guests who ate an evening meal in the hotel's restaurant enjoyed their dining experience. The food manages to be homely yet sophisticated at the same time and there are some real Southern treats on the menu. The wait staff is friendly and attentive.
positive:
Appealing location
The location of this hotel suited many guests, who found the property is within easy walking distance of shops, galleries, and restaurants. Despite its proximity to area attractions, many guests also felt that the overall ambience of the hotel was tranquil.
Negative Reviews
negative:
Rates reflect location
A number of guests felt that the rates at this hotel were a little on the pricey side, and thought they were paying for the location rather than anything else. Extra charges for Wi-Fi, breakfast, and parking are also noted as a downside to this property.
negative:
No help with luggage
Several reviews suggest that although the staff is otherwise helpful, no assistance will be offered to get luggage to your room. It would probably be available if you asked, but guests feel that it should be offered as a matter of course in a four-star hotel.
negative:
Occasional complaints
Negative feedback is fairly rare for the Renaissance Charleston Historic District, but the hotel is not entirely immune from criticism. Reported problems, although infrequent, include housekeeping oversights, a consistently unmanned concierge desk, and a messy pool area.