Positive Reviews
positive:
Convenient yet quiet location in Lake Tahoe
The property is perfect for those looking for a convenient yet serene accommodation according to guests. It is a stone's throw from South Lake Tahoe, providing the property beautiful grounds where guests can have a lovely stroll. It is also convenient to the Heavenly Village, Starbucks, Subway and other dining options. Even with its close location to various local attractions, the inside of the establishment is still quiet.
positive:
Nicely decorated, spacious rooms
Guests are delighted to find out that the rooms are regularly updated! Many reviewers also noted that the rooms here have more nice touches compared to other properties. Some rooms have gas fireplaces and new furnishings.
positive:
Satisfying continental breakfast
Although a standard fare, previous guests expressed that the foods served for the free continental breakfast are of generous amount – perfect to start your day touring around town. There is also an open coffee bar for those who are a die-hard coffee-lover.
Negative Reviews
negative:
Weird smell is present in some rooms
Many guests complained that the rooms they were assigned to reeks of a strong pet odour. They had to leave the windows and doors open for the smell to escape their rooms. Others complained of unbearable mildew smell and had demanded a room transfer.
negative:
Almost non-existent sound insulation
Previous guests stated that they were disturbed by a sound like a 'stampede of elephants' due to guests staying above the rooms near theirs. Thus, guests can also ask the front desk for earplugs during check-in.
negative:
Not so ideal for budget-conscious
Many guests observed that the rates change whenever there is a big celebrity in town, stating that the prices go rocket high. Others have also complained that the room rates easily jumps and are no longer affordable.