Positive Reviews
positive:
Located on the Auburn University campus.
The Hotel at Auburn University is exactly that, a hotel on the campus of Auburn University. Visitors to the university have found this location to be extremely convenient, with the majority of the university's amenities - including Jordan-Haire Stadium - within walking distance.
positive:
Comfortable, luxurious accommodations.
Past guests have described their accommodations as comfortable and luxurious. Of course, the hotel's upgraded executive rooms and suites are considered the cream of the crop, but even standard rooms are considered to be high-end and well-appointed.
positive:
High standard of customer service.
The hotel staff has received almost unanimous praise from guests, who describe their hosts as friendly, helpful and charming. Reports indicate that concerns are remedied quickly and effectively, while the hotel enjoys a friendly atmosphere.
Negative Reviews
negative:
Some housekeeping issues.
A number of guests staying at The Hotel at Auburn University have been dissatisfied with the hotel's housekeeping, reporting that rooms are not always made up during multi-night stays. Such reports are in the minority though, with most guests reporting that accommodations are clean and tidy.
negative:
Slow and frustrating Wi-Fi.
Slow and unreliable Wi-Fi access appears to be a common concern for hotel guests. Many report that internet access is so slow it makes it difficult to retrieve emails or browse the web.
negative:
Some problems with in-room phones.
Several guests have attempted to call down to the hotel reception only to find out that their in-room telephone does not work. This has led to a few frustrated trips back down to the front desk.