The Chase Hotel (Ross-on-Wye, United Kingdom)

Guests appreciated the hotel’s tranquil and scenic surroundings saying that they felt relaxed and were able to enjoy a peaceful night’s sleep. The hotel is set in 11 acres of gardens and many enjoyed sitting outside in the warmer weather. The town centre

The staff were more than happy to provide useful local information and advice about the various tourist attractions in the vicinity. Many guests spoke highly of the courtesy and friendliness of the staff who made their stay pleasant and enjoyable.

The guests were very complimentary when it came to the quality and presentation of the food at the restaurant. Many found some interesting combinations and praised the variety of dishes on offer. The breakfasts were also said to be very tasty and freshly

There is no lift on the premises which means that those guests whose rooms are on the upper floors have to climb several flights of stairs. Some guests with mobility issues and those carrying heavy luggage complained about having to climb the stairs in o

Guests were irritated by the noise from the adjoining rooms which they said was due to the very thin walls. Many complained about hearing televisions from the neighbouring rooms as well as the other guests using the bathroom.

Some of the superior rooms as well as the standard rooms have been described as quite cramped. Guests were critical of the lack of storage space and the size of the beds which they said were too small.