About The Cascades Hotel at Sun City
Cascades Hotel is a family-oriented resort situated in Sun-City that features a nightclub, two restaurants, a casino, an outdoor swimming pool, a spa and a golf course.
Non-smoking rooms feature a television, minibar, coffee and tea facilities and toiletries. Turndown service and daily housekeeping is also available. Comfortable beds with luxurious bedding and pillows provide a comfortable sleep while soundproof walls keep the noise out.
Services and amenities offered at the hotel include free valet parking, children's club, a games room, tennis courts and complimentary Wi-F. The tastefully-decorated and comfortable public spaces provide guests with relaxing spaces to socialise with other guests or simply relax without having to stay in the confines of their room.
The Peninsula in a fine dining restaurant featuring a wide range of international cuisine at breakfast, lunch and dinner. The Santorini features Mediterranean and vegetarian meals. Cocktails are enjoyed at Vistas Bar, 24-hour room service is available and a complimentary breakfast is served each morning.
Cascades Hotel is located close to Lost City, Pilanesberg National Park, Mogwase Shopping Centre, Pilanesberg Game Reserve and Rustenburg.
Positive Reviews
positive:
Beautiful, Peaceful Surroundings
The spectacular views surrounding Cascades are visible from the guest rooms and most other areas around the property. Guests also reported that the peaceful sounds of birds chirping and the sound of a waterfall can be heard around the hotel and these two things combined make for a very relaxing experience.
positive:
Five-star Breakfast
The breakfast served each morning is amazing with many fresh, expertly-prepared, delicious items to choose from. Guests also reported that the service in the restaurant is excellent and the option to eat on the beautiful terrace is available on nice days.
positive:
Excellent, Well-maintained Facilities
Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.
Negative Reviews
negative:
Slow and Unwelcoming Check-in
Guests reported that check-in at Cascades is slow and inefficient. The staff require some extra training in dealing with guests because they are unresponsive to issues, they have trouble dealing with bookings, they seem uncaring towards guests concerns and they are very slow at delivering any services.
negative:
Unkempt and Lacking Rooms
Guests reported some issues with the guest rooms including chipping paint on walls and doors, malfunctioning air conditioning units, damp carpet, old and tattered furniture and basic amenities that hardly work properly.
negative:
There is Some Noise Around the Hotel
Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.