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    The Cascades Hotel at Sun City (Sun-City, South Africa)

    The Cascades Hotel at Sun City (Sun-City, South Africa)

    About The Cascades Hotel at Sun City

    Cascades Hotel is a family-oriented resort situated in Sun-City that features a nightclub, two restaurants, a casino, an outdoor swimming pool, a spa and a golf course. Non-smoking rooms feature a television, minibar, coffee and tea facilities and toiletries.  Turndown service and daily housekeeping is also available.  Comfortable beds with luxurious bedding and pillows provide a comfortable sleep while soundproof walls keep the noise out. Services and amenities offered at the hotel include free valet parking, children's club, a games room, tennis courts and complimentary Wi-F.  The tastefully-decorated and comfortable public spaces provide guests with relaxing spaces to socialise with other guests or simply relax without having to stay in the confines of their room. The Peninsula in a fine dining restaurant featuring a wide range of international cuisine at breakfast, lunch and dinner.  The Santorini features Mediterranean and vegetarian meals.  Cocktails are enjoyed at Vistas Bar, 24-hour room service is available and a complimentary breakfast is served each morning. Cascades Hotel is located close to Lost City, Pilanesberg National Park, Mogwase Shopping Centre, Pilanesberg Game Reserve and Rustenburg.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationVery good  8.3 / 10
    • RoomsVery good  8.0 / 10
    • ServiceGood  7.6 / 10

    Positive Reviews

    positive:

    Beautiful, Peaceful Surroundings

    The spectacular views surrounding Cascades are visible from the guest rooms and most other areas around the property.  Guests also reported that the peaceful sounds of birds chirping and the sound of a waterfall can be heard around the hotel and these two things combined make for a very relaxing experience.

    positive:

    Five-star Breakfast

    The breakfast served each morning is amazing with many fresh, expertly-prepared, delicious items to choose from.  Guests also reported that the service in the restaurant is excellent and the option to eat on the beautiful terrace is available on nice days.

    positive:

    Excellent, Well-maintained Facilities

    Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.


    Negative Reviews

    negative:

    Slow and Unwelcoming Check-in

    Guests reported that check-in at Cascades is slow and inefficient.  The staff require some extra training in dealing with guests because they are unresponsive to issues, they have trouble dealing with bookings, they seem uncaring towards guests concerns and they are very slow at delivering any services.

    negative:

    Unkempt and Lacking Rooms

    Guests reported some issues with the guest rooms including chipping paint on walls and doors, malfunctioning air conditioning units, damp carpet, old and tattered furniture and basic amenities that hardly work properly.

    negative:

    There is Some Noise Around the Hotel

    Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    4. Solarium
    5. Hot tub
    Property amenities
    1. Business centre
    2. Café
    3. Nightclub
    4. Entrance hall/lobby
    5. Express check-in
    6. Lift
    7. Gym
    8. Hairdresser
    9. Parking
    10. Terrace
    11. Porter service
    12. Hotel bar
    13. Pool bar
    14. Outdoor swimming pool
    15. Indoor swimming pool
    16. Hotel safe
    17. Conference rooms
    18. Non-smoking rooms
    19. PC with internet
    20. Casino in the hotel
    21. Restaurant
    22. 24-hour reception
    23. On-site boutique shopping
    24. Beach
    25. Sun umbrellas
    26. Deck chairs
    27. Laundry service
    28. Spa
    29. WiFi in public areas
    30. Room service
    31. 24-hour room service
    32. Fax/Modem access
    33. Doctor on site
    34. Car hire
    35. Concierge
    36. Free WiFi (public areas)
    37. Pool
    38. Free WiFi
    39. Breakfast
    For children
    1. Cot
    2. Childcare
    3. Playground
    Accessibility
    1. Wheelchair accessible
    2. Accessible bathroom
    3. In-room accessibility
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Minibar
    9. Pay-TV
    10. Radio
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. WiFi
    17. Free WiFi (rooms)
    Sports facilities
    1. Minigolf
    2. Hiking trail

    Arrival / Departure

    1. Check in: 12:00
    2. Check out: 10:00

    Contact

    Po Box 7,  0316,  Sun-City,  South Africa
    Telephone: +27 145575840 | Fax: +27 145573447 | 

    Frequently Asked Questions about The Cascades Hotel at Sun City

    • Is there a pool area at The Cascades Hotel at Sun City?

      Yes, The Cascades Hotel at Sun City offers 2 pool areas.

    • Are pets allowed at The Cascades Hotel at Sun City?

      No, The Cascades Hotel at Sun City doesn’t allow pets.

    • Is parking available at The Cascades Hotel at Sun City?

      Yes, The Cascades Hotel at Sun City provides Parking for guests.

    • What time is check-in and check-out at The Cascades Hotel at Sun City?

      Check-in at The Cascades Hotel at Sun City is available from: . Check-out time is by .

    • Where is The Cascades Hotel at Sun City located?

      The Cascades Hotel at Sun City is located in Po Box 7, 0316, Sun-City, South Africa.

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