Positive Reviews
positive:
Good central location
The Avalon Hotel and Conference Center is in close proximity to a variety of dining and nightlife choices, while catching a show - thanks to both the Warner Theatre and Erie Playhouse less than 300 yards away - is a simple affair. Additionally, a number of other popular attractions in the city such as Erie Zoo and Splash Lagoon Indoor Water Park Resort can be reached in a matter of minutes by car.
positive:
Spacious rooms with comfortable beds
The rooms at the hotel, according to a number of past guests, are very spacious. The beds have also received positive comments, with the overall opinion being that they are comfortable.
positive:
Helpful and friendly customer service
Although there have been some complaints about the lack of attentiveness from the staff, most previous visitors felt the employees at the Avalon Hotel and Conference Center were welcoming and cooperative.
Negative Reviews
negative:
Dated rooms
The rooms, and building in general, are very outdated according to the large majority of previous guests at the Avalon Hotel and Conference Center. This includes certain amenities and furnishings being long past their best.
negative:
Lacking in cleanliness
While some past visitors have not spotted any notable issues with cleanliness at the hotel, the common view was that certain parts were neglected in that regard. The bathrooms and carpets have been perhaps the biggest culprits, with various guests saying that those areas were not cleaned sufficiently.
negative:
Problems with parking
Although the free parking at the Avalon Hotel and Conference Center was generally well received, some visitors have noted some problems. Not only is finding and negotiating the parking area troublesome, but more worryingly is that the amount of spaces available is also limited.