Swing & Pillows - Sungai Wang Hotel Bukit Bintang (Kuala Lumpur, Malaysia)

At this location in central Kuala Lumpur, guests said that they easily found themselves at a five-minute walk from every place they wanted to be, including the metro. Shoppers and foodies in particular said they were happy to be near the main malls, restaurants and the exciting night market.

Boasting comfortable beds and clean rooms guests reported that a stay at this hotel was also very affordable, making it the perfect choice for short stays and budget travellers.

Customer Service at this hotel was reported to be warm yet professional. Guests said that the staff were very helpful, and that they were happy to rely on them for any assistance, as any issue was promptly and efficiently resolved.

Guests reported that they were not happy with the windowless state of their rooms at this hotel, which made them feel slightly boxed in. They suggested that this feature might account for a slight smell in the rooms, which wasn’t pleasant.

Guests complained that they could not judge the cleanliness of the towels provided as they appeared grey, and looked more like floor cloths than body towels. They added that the sheets were rather rough.

So far, no recent negative opinion has been expressed by guests about this hotel.