SureStay Plus Hotel by Best Western Warner Robins AFB (Warner Robins, USA)

Rooms in the hotel are spacious and comfortable. They have modern décor and feature all the necessary amenities ranging from air-conditioning to free Wi-Fi. The rooms are also well maintained and clean. Guests said that even the beds in the rooms were cozy and comfortable.

The overall atmosphere in the hotel was nice and welcoming. That was majorly because of friendly and helpful staff working, who were trained for the best standards of customer satisfaction. Guests specifically mentioned about the housekeeping and front desk staff who assisted the guests in solving all their queries and were very polite.

The hotel is located in the city center and is easily accessible for the guests. There are many places of interest nearby, within a 30-minute driving distance. Plus, many restaurants and bars are there in the nearby vicinity.

Wi-Fi signal in the hotel was very weak and intermittent. Guests said that there were constant connectivity issues as the service was broken.

The hotel is set in a two-story building, but there is no elevator present. Guests said that it was difficult to reach the rooms on the top floor with heavy luggage. Plus, guests with accessibility problems faced difficulties.

Some guests said that the air-conditioners were not in a good working condition. There were issues were temperate control and they were noisy too. Few guests complained of roaches and bed bugs.