SureStay Hotel by Best Western Shallotte (Shallotte, USA)

Guests are extremely thrilled with the hotel’s actual location, as it is close to the beach. The property is centrally situated between Holden Beach and North Myrtle Beach. Furthermore, many fun activities within the area, restaurants, golf courses, and shops are also within close proximity.

Due to the employees’ courteous and friendly assistance, guests are able to enjoy their overall experience! The staff was very attentive to their needs and they made everyone feel like they were part of their own family. As a result, many guests noted in their reviews that they have decided to return to the hotel.

The quality of the mattresses, pillows, linens, and sheets are great according to most guests! The pillows were comfortable to use and were in great condition while the beds have the right texture and firmness, which helped create a tranquil ambiance.

Previous guests were upset with the pool facility that was not working properly. But they were more upset with the lack of advise by the hotel management regarding the issue. The guests would have appreciated if the hotel advised them ahead of time that the pool area was closed and needed to be fixed.

Most guests are disappointed with the lack of variety of the breakfast food. The donuts served which were not fresh and there were no waffles available. Thus, guests can check out Wing and Fish Company nearby for food variety.

Due to the ‘paper-thin’ walls, guests were not able to sleep soundly. There were children running and screaming within the hallway while there was loud chatting and different noises coming from the other rooms.