Positive Reviews
positive:
Service is friendly and professional.
You can expect to receive service with a smile at the Sun. Hotel employees maintain a high level of professionalism, and deal with any problems that arise in a quick and efficient manner. They are eager to help, and do a great job of making guests feel welcome.
positive:
The restaurant food is delicious.
The breakfast receives high praise from most reviewers, who appreciate the wide selection and especially like the English breakfast. You should also expect to eat well at other times of the day.
positive:
It’s in a handy central location.
The Sun is situated in the middle of Hitchin, which is an interesting old town to explore. There are frequent rail services from London and other cities, and the station is a short taxi ride away. Highway access to Hitchin is also easy, with the A1 and M1 both running nearby.
Negative Reviews
negative:
It can get noisy at times.
Being in such a central location, the Sun can be a bit noisy, particularly if you stay in a street-facing room. You might hear passersby around pub closing time, with Fridays and Saturdays attracting a louder crowd than other nights. Some reviewers also mention being disturbed by other guests talking loudly in the corridors late at night.
negative:
Parking is limited.
While the hotel offers free parking to guests, space is limited so you might find it hard to get a spot.
negative:
Room standards appear to vary a lot.
Many reviewers say their rooms are very comfortable and in excellent condition, while others indicate that it might be time to update the décor as well as the furniture and bathrooms. If possible, confirm when you’re booking that your room has been renovated recently. Also, be aware that some staircases in this old building are steep and narrow.