Positive Reviews
positive:
A home away from home...
Guests frequently describe the rooms as exceptionally clean, spacious, and comfortable. Families love the suite layout, with televisions in the separate bedrooms and living areas, as well as the nicely equipped kitchenette area, while guests visiting the nearby medical centres appreciate the peace and quiet. Everyone loves the free laundry machines too.
positive:
Top marks for the team...
The front desk staff have earned many glowing reviews for their friendly and helpful customer service, and particularly for the cheerful way they greet arriving and departing guests. Compliments go to the chef and kitchen staff on the fare at both the hot breakfast buffet and evening social, too.
positive:
A convenient location near many restaurants...
Visiting parents like that the hotel is just a few miles from the universities, but compares favourably with closer properties in terms of overall value for money. All guests appreciate the convenience of many nearby restaurants and shops, and note that even more are under construction.
Negative Reviews
negative:
The dangers of second hand smoking...
Non-smoking guests note that the hotel offers a small number of smoking rooms, all located on the fourth floor, and cigarette odour can be an issue in the hallway.
negative:
Big fish, small pond...
Some guests note the outdoor pool is on the smaller side, and the lounge area backs up to the parking lot, so the overall atmosphere is not very private.
negative:
Keeping up appearances...
Recent travellers have commented that the building is older, and that the interior updates currently underway are much appreciated. A small number of travellers have been inconvenienced by maintenance concerns with the televisions or bathroom fixtures.