Positive Reviews
positive:
Resort facilities come recommended.
Guests staying at Star Island Resort and Club are quick to praise the resort facilities, reporting that there is plenty to do on-site. Guests praise the well-maintained hotel grounds and swimming pools, while the nightly entertainment - which includes karaoke, dancing, and bingo - appeals to many guests.
positive:
Guests suites spacious and well-appointed.
According to reports, guest suites (or condos) are well-sized and offer spacious accommodations. Guests also report that suites are well-appointed, with the kitchen/kitchenette, Jacuzzi tub, and sofa bed receiving much praise.
positive:
Good location for theme park visitors.
Star Island Resort and Club is conveniently located for guests looking to visit Orlando's famed theme parks. From the resort's Kissimmee location, guests can reach Magic Kingdom (4 miles), SeaWorld Orlando (8 miles), Walt Disney World Resort (10 miles), and Universal Studios Florida (12 miles) within a 25-minute drive.
Negative Reviews
negative:
Time share pitch becomes tiresome.
Guests staying at Star Island Resort and Club report being continually approached by salespeople looking to pitch the hotel's time share program. Some guests report receiving daily telephone calls requesting attendance at an introductory event.
negative:
Staff not always the friendliest.
Some guests staying at the resort are disappointed by the level of customer service received. Guests report that the hotel staff is not always as friendly and approachable as they would like.
negative:
Pool area can get loud at night.
Guests staying in a suite close to the swimming pool area sometimes find that the location is too loud after dark. Noise from a poolside DJ and the hotel's bars is reported to travel clearly to these rooms, making it hard to sleep.