About St Mark Hotel
Hotel St. Mark offers modern hotel rooms and suites in the Kamputhaw area of Cebu City.
All air-conditioned rooms and suites feature a flat-screen
TV, an iPod dock, a minibar, and tea and coffee-making facilities. They have a
private bathroom and also include an iron and ironing board, a hairdryer, and
slippers. Suites have a living area with a sofa.
There is free Wi-Fi throughout the hotel. Reception offers laundry and dry cleaning services. There is a business centre with internet access and meeting rooms.
A complimentary buffet breakfast is included at Halo Restaurant. The restaurant has an a la carte menu of Filipino and international dishes, and it offers room service.
Hotel St. Mark is three kilometres from Magellan’s Cross and also from APM shopping centre. It is just under three and a half kilometres from the Basilica del Santo Nino, and the city centre is around 15-minutes walk away.
Positive Reviews
positive:
A great start to the day
You will find an excellent selection available at breakfast time, guests saying that they were not expecting a complimentary breakfast to be as good. There are traditional Filipino and international dishes to suit everyone and everything is really delicious You will not leave hungry.
positive:
Comfortable rooms with modern conveniences
Guests say that these rooms
provide everything they need for a good stay. The televisions are a good size
with satellite channels, you have an iPod dock for music, beds are comfortable
with plenty of pillows and there is complimentary bottled water and bathroom
toiletries.
positive:
Excellent service from the staff
Guests say that staff throughout the hotel give great customer service. Staff on reception are courteous and very helpful, happy to answer questions and accommodating of any requests. Housekeeping staff are friendly and do a good job while the waiting staff are attentive.
Negative Reviews
negative:
Poor Wi-Fi
Guests appreciate that the Wi-Fi is free, however, are disappointed with the service. It is frustrating to sign in every time you return to the hotel and the signal is weak, patchy or non-existent in some rooms. In use, some guests say that it only works slowly.
negative:
Some smoky smells
While the
hotel has a strict no-smoking policy, some guests say that that this is not
enforced well enough and that staff instead use perfume or sprays to mask the
smell. Some guests have rooms which smell smoky or notice smoke in the
hallways.
negative:
Location not central
Some guests have suggested that the location of this hotel, while not dreadful, is not ideal either. It is around 15-minutes to the city centre on foot, and some guests have said it can be a little bit noisy in the area round the hotel too.