Positive Reviews
positive:
Rooms are spacious and clean
The rooms at this hotel
are reportedly very comfortable and stylish, with sleek contemporary
furnishings that appeal to most tastes and an intelligent layout that maximises
space. Previous guests agree the rooms are cleaned to a high standard, and most
were more than satisfied with the value for money overall.
positive:
Kind staff provide efficient service
Previous guests highlight the service at this hotel as one of its most recommendable features. Many reviewers thank the staff for the kindness and hospitality they experienced during their stay, mentioning particular employees by name, thereby demonstrating the degree of personal attention to each guest of the hotel.
positive:
Good location with easy connections
The hotel offers an excellent location most previous guests found convenient due to the excellent transport connections in the area, as well as the shuttle services offered from and to the accommodation.
Negative Reviews
negative:
Lack of in-room amenities
A number of previous guests were disappointed to find certain items not included with their room, with comments from reviewers who would have liked facilities such as an iron and ironing board, tea-making facilities, and a regularly replenished supply of bottled water.
negative:
Slow internet connection
The hotel's Wi-Fi connection is unfortunately rather slow according to the majority of reports. Some previous guests changed rooms in the hope of improving the connection only to find it unsuccessful, confirming the issue runs throughout the hotel.
negative:
Housekeeping slightly below par
Previous guests were dissatisfied with the level of attention shown by housekeeping throughout their stay, with several making comments on the frequency of sheet changes and restocking of amenities in the rooms.