Positive Reviews
positive:
Fantastic location in Shinjuku
Due to the Shinjuku Prince Hotel being right in the heart of Shinjuku, it is in a great location to explore this ward. The hotel is ideally situated with renowned areas such as the Tokyo Metropolitan Government Building, Golden Gai and Gyoen National Garden all being within 15 minutes away on foot, and the popular nightlife area of Kabukicho being practically on its doorstep. In addition, Shinjuku Station is just a five-minute walk.
positive:
Great service from staff
Previous guests have been full of praise for the high quality service provided by the staff. From always having a smile on their face to being very proficient in speaking English, the staff members are always helpful and accommodating.
positive:
Clean and comfortable rooms
Although basic in what they offer, the majority of previous visitors to the Shinjuku Prince Hotel have been happy with the rooms and their level of comfort and cleanliness. The beds in particular have received a lot of compliments.
Negative Reviews
negative:
Small room size
The majority of the rooms at the Shinjuku Prince Hotel are described as being small. The lack of space makes storing belongings a troublesome task. However, this is a common problem in most accommodation choices in Tokyo.
negative:
Additional charges
The hotel has a lot of additional costs, which can bump up the standard price for a room. The hotel charges for things such as breakfast, using the computers, parking and even ice.
negative:
Dated appearance
A number of visitors to the Shinjuku Prince Hotel have noted that certain areas of the building, including the lobby and restaurants, are outdated when it comes to their appearance.