Sheraton Anchorage Hotel (Anchorage, USA)

Visitors to the hotel remark that the staff at the hotel goes out of their way to ensure that guests are greeted warmly and comfortably settled into their rooms. The rooms are cozy, clean and comfortable and in Alaska's chilly climate, warmly heated. Guests remark they slept well and had a delightful holiday stay.

Guests reserve the highest praise for the friendly service staff at the hotel complex, noting that everyone goes the extra mile to accommodate guest requests promptly and always with a smile. The staff is described as attentive, friendly, and accommodating. Travelers mention that their interaction with the staff added greatly to their enjoyment of the hotel.

Visitors to Anchorage remark that the hotel is in a good central location, close to shops and dining options. The rooms are exceptionally clean, and quite comfortable with all the amenities required for a good night's rest and an enjoyable stay. Guests remark that they were pleased with their choice of the Sheraton and will return.

Guests comment that while the rooms are stylish and nicely decorate, some of the public areas are beginning to look a bit tired and worn and could use a facelift to restore the property to its former elegance.

Some guests report dissatisfaction with the service in the bar/lounge, noting that the staff was harried, abrupt, and somewhat abrasive; trying to serve to many customers at one time with no time for chat.

Some guests have reported confusion with room reservations. However, it did not detract from their stay as after a short wait to prepare a room, the situation was corrected and the guests upgraded to a room with a fabulous view.