Positive Reviews
positive:
Quiet accommodations in city centre.
Despite being situated at the heart of Tel Aviv, past guests report that Shenkin Hotel actually offers quiet and peaceful accommodations. Meanwhile, the hotel's central location makes it easy for guests to explore the city.
positive:
Pleasant rooftop terrace proves popular.
Many guests enjoy venturing up to the hotel's rooftop terrace, which is furnished with sun loungers, chairs, and offers impressive views of the city. Many guests enjoy an evening drink while taking in the cityscape.
positive:
Complimentary refreshments a nice touch.
Past guests have been pleased to find complimentary refreshments in the hotel lobby. Water, fruit, and cookies are amongst the items available, while guests report that the lobby coffee and tea makes up for the lack of a kettle in guestrooms.
Negative Reviews
negative:
Some rooms are on the small side.
Some guests staying at Shenkin Hotel are disappointed by the size of guestrooms, which are said to be on the small side. While some guests are less impressed by their compact accommodations, others report that the size of these well-appointed rooms doesn't really impact their stay.
negative:
Hotel staff receives mixed reviews.
Depending on whom you speak to, the hotel staff either offers a friendly and helpful service or is borderline rude. It appears that customer service is not always up to the level expected by guests.
negative:
Breakfast arrangements not approved by all.
Guests looking to tuck into a filling Israeli breakfast will find themselves being directed to one of three local coffee shops which operate an agreement with the hotel. While this is not an issue for some, other guests state that they would prefer the convenience of eating at the hotel.