Positive Reviews
positive:
Perfect location for sunset
Oia offers the best location on the island of Santorini from which to view the sunset, with unobstructed views of the sun dipping below the horizon and the picturesque whitewashed town framing the picture in the foreground. Reviewers agree the vista from the suites is ideal for enjoying this iconic moment of the day.
positive:
Rooms are clean and spacious
The majority of guests comment on the cleanliness of the hotel, as it was to such a high standard. Reviewers say they were impressed with the housekeeping upon arrival and throughout their stay.
positive:
Friendly, helpful staff
Reviewers agree that the service at the suites is excellent, with past guests saying they found the staff to be friendly and particularly helpful when it came to navigating the steep stairs typical of Santorini with their heavy luggage.
Negative Reviews
negative:
Some problems with water
There are a range of problems with plumbing and water described by past guests of this hotel: Some say there was never enough hot water and members of their party were forced to have cold showers, others were unhappy that there was no drinking water readily available, and a few had bigger issues that required maintenance from the hotel.
negative:
Lack of dining options
Many guests were not displeased that the hotel offers no options for food, particularly the absence of breakfast. The lack of facilities in the suite kitchenettes did not help matters, as guests felt, due to the lack of food available at the hotel, it would have been useful to be able to prepare their own meals.
negative:
Wi-Fi only in certain areas
The suites advertise that their Wi-Fi is not available throughout the establishment, but some guests take note that the signal is weak and say it is an inconvenience for it not to work in their rooms.