Positive Reviews
positive:
Perfect central location
Everything is right on your doorstep at this hotel. Guests love that the beach and the popular shops, bars and restaurants of Hastings Street are all just a five-minute stroll away. Despite the convenient location, guests are happy to find that the apartments themselves are very quiet.
positive:
Friendly and helpful staff
Guests say that staff are all very friendly, from reception to the housekeepers. Reception staff are happy to help with anything you may need, offering local advice and booking trips, and will go out of their way to assist guests who have any problems.
positive:
Great facilities
The apartments are spacious and well laid out. They provide everything you need, from well equipped kitchen to washing and drying facilities, and more besides with spa bath and TVs in the bedrooms. You can expect to have a comfortable stay and feel at home.
Negative Reviews
negative:
A bit of a smell in some apartments
Some guests said that their apartments had a smell, some describing it as damp and others that it seemed to come from the drains. The smell was more noticeable after guests returned to their apartments after they had been closed during the day.
negative:
Housekeeping late
During busy periods some guests found that their rooms were not serviced until quite late in the day, maybe 4pm or 5pm. While this was not a real issue, as the rooms were still serviced, it may be inconvenient if you are waiting for fresh towels.
negative:
Wi-Fi is not free
At many hotels nowadays, free Wi-Fi is a given. Unfortunately, that is not the case here as guests have to pay for access. Guests would obviously prefer the access to be free.