Serviced apartment Quest Mont Albert (Melbourne, Australia)

According to the opinion of nearly all former guests, the staff members were a highlight of staying at the hotel. In terms of customer service, the staff members have been celebrated for their seemingly helpful, considerate and really friendly approach.

The condition of the apartments was praised by most past visitors that stayed at the accommodation. As well as supposedly being spacious and eye-catching, the apartments have been deemed well-equipped with useful features such as a full kitchen and laundry facilities.

Previous guests were usually very happy with the hotel's levels of hygiene. For the most part, all areas of the apartments, from the kitchens to the bedrooms, have been judged favourably in terms of their cleanliness.

Noise has proven to be a problem for numerous former visitors that stayed at the accommodation. While quiet in most areas of the property, some apartments can apparently be inflicted by the noise of nearby traffic and other external sources.

A notable amount of past guests were critical about the on-site parking situation at the hotel. In particular, the fact that the parking is not currently provided free of charge was lambasted.

For those that used it during their stay, the Wi-Fi was often regarded as one of the weaker facilities on offer at the accommodation. Along with reportedly being only able to access it with one device at a time, the general quality of the Wi-Fi was judged unfavourably at times.