About Hotel Charles
Located on the Buda side of the Danube, the Hotel Charles is a short distance from many nearby attractions, including Buda Castle, Gellert Hill Cave Church, and the Gellert Thermal Baths.
Rooms at the Hotel Charles include a kitchenette complete with a stovetop and fridge. Private bathrooms accompany each suite and are stocked with free toiletries and a hairdryer.
The twenty-four hour front desk can assist with tour and ticket bookings as well as offering a laundry service, currency exchange and luggage storage. Private parking is available on-site for an additional charge.
An in-house restaurant offers a breakfast buffet each morning and then serves traditional Hungarian cuisine in the evenings. The rooms are fully equipped with cooking equipment to make self-catering a viable option also.
The famous Szechenyi Chain Bridge is a twenty five minute walk from this property, and a little further across the Danube River is The Great Market Hall.
Positive Reviews
positive:
Friendly and multilingual staff
The overwhelming majority of guests rate the staff of this hotel very highly. Reviews mention staff doing their very best to make a guest's stay as pleasant as possible, plus it is reported that many different languages are spoken on the front-desk.
positive:
High cleanliness standards
Guests rate the cleanliness as excellent in all areas of this hotel, especially in the rooms and bathrooms. Reviews mention regular housekeeping and changing of linen and towels whenever needed. Kitchen equipment in the rooms is also regularly reported to be perfectly clean upon checking in.
positive:
Spacious rooms with kitchen equipment
Rooms of this hotel are consistently described as spacious, an element well-appreciated by guests. Having the room to include a kitchenette and some extra personal space is rated highly and allows guests to enjoy spending extended time to cook and eat in their suites.
Negative Reviews
negative:
Surcharge for air-conditioning
Although air-conditioning units are included in the rooms at this hotel, there is a surcharge for using them. Guests feel that air-conditioning should be a basic amenity and are disappointed to have to pay extra when the units are already in the rooms.
negative:
Aging hotel
The hotel is frequently labelled as looking dated and old both inside and out. Guests highlight aspects such as worn-out carpets in the hallways and general wear and tear of furniture in the rooms. Most reviews suggest the property could benefit from a refurbishment to bring it up to modern standards.
negative:
Noise from traffic
Dozens of reviews comment upon the noise from the nearby traffic, stating that it is very loud in the rooms during the morning rush hour. Guests report the windows to be old and inadequately soundproofed for a hotel that is located next to a main road and tram line.