The property is located less than two minutes from La Concha beach, a very convenient location for guests looking to enjoy the waterfront. It is also in the heart of San Sebastian, allowing for quick access to multiple shops and restaurants. As a result, guests rate the location of the property very highly.
Cleanliness standards are praised by the majority of guests who feel that this property is clean throughout. Checking into a clean room helps to create a more welcoming and relaxing feel to the rooms, something which guests value highly.
Guests report the customer service to be of a great standard, reporting the staff to be friendly and approachable. This aspect of the hotel is felt to be one of the highlights, with many reviews thanking individual members of staff for their service.
Rooms of this hotel receive criticism for feeling old and tired with many of the facilities and furnishings said to be in a deteriorating condition. Guests feel that the rooms could benefit greatly from a refurbishment.
Breakfast is not included in the rates of the hotel but is offered at an additional cost. It is served in the form a buffet and the selection and quality is criticised by multiple reviews. Guests feel that it is overpriced and would not even be adequate as a complimentary breakfast.
Guests suggest that overall this property is not good value for money. Reviews state that the quality and upkeep of the hotel does not correspond with the rates charged, plus the lack of free breakfast and parking adds to that feeling.
No, Sercotel Hotel Europa doesn’t offer pool areas.
Yes, Sercotel Hotel Europa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Sercotel Hotel Europa provides Parking for guests.
Check-in at Sercotel Hotel Europa is available from: . Check-out time is by .
Sercotel Hotel Europa is located in San Martín, 52, 20007, San Sebastián, Spain.
These hotels may also be interesting for you...