Positive Reviews
positive:
Welcoming staff.
A memorable stay was had by guests due to the caring hospitality of staff and owners. You might find a little extra attention to customer service at this bed and breakfast than your average chain hotel. Repeat guests frequently mentioned the impression owners made on them.
positive:
Outstanding breakfast.
A delicious breakfast really made the stay for some guests. You are able to select what you would like to eat in the morning and where you would like to have it served. A pre-breakfast room delivery of coffee or tea and baked goods was a nice touch according to guests.
positive:
Uniquely romantic ambience.
Many visitors to Schuster Mansion celebrated special occasions, expecting a visit filled with romance. This bed and breakfast didn't disappoint, with elegant rooms and personal touches like bottles of wine and anniversary cards.
Negative Reviews
negative:
Not in the best neighborhood.
While the location could have been worse, Schuster Mansion is located in a low-income neighborhood that some guests felt could be prone to crime. With a well-lit parking lot and secure premises, most guests felt safe, but some found nearby boarded-up house and panhandlers to be a bit off-putting.
negative:
Shared bathroom not for everyone.
Most guests knew what they were getting into with a shared bathroom, but others felt they were self-conscious or concerned about waking up neighbors. Squeaky floors and close proximity to other rooms contributed to their unease. If you have to get up in the middle of the night, it might be best to choose a room with a private bathroom.
negative:
Overall positive experience.
Minor complaints such as confusion about the hotel package purchased, or construction in the area didn't detract from the mostly positive overnight stays experienced by guests.