About Santa Ottoman Hotel
Located at the heart of modern Istanbul, Santa Ottoman is a boutique hotel offering complimentary airport transfers, high-speed wireless Internet access and cigarette-smoke-free rooms.
The well-appointed rooms feature Wiscolex orthopaedic beds, a digital in-room safe, a LCD TV with access to 250-channel cable TV service and electronic door keys. Additional pillows, towels and blankets are provided upon request.
In addition to a 24-hour front desk, guests at Santa Ottoman will have access to a concierge, expedited check-in and check-out, a doctor-on-call, currency exchange services and a car park.
Start off your morning with a hearty complimentary buffet breakfast. La Boheme Restaurant Café and Bar serves light meals and guests can kick back with a drink at the well-stocked bar.
Ideal for both business and leisure travellers, the hotel is a ten-minute walk from Lutfi Kirdar Convention and Exhibition Centre and 20 kilometres from Istanbul Ataturk Airport.
Positive Reviews
positive:
The guestrooms are clean and comfortable
Despite the rooms being fairly small, they are spotlessly clean and very comfortable. All the hotel's rooms are nicely furnished, well equipped and modern. The beds are also comfortable and with the best beddings provided.
positive:
Good location near facilities and attractions
Being a few metres form the metro station, connecting to other parts of the city is a breeze. For instance, guests can visit the famous attraction sites that are just few minute's walk from the building. In addition, you can get a taste of the local flavour and lifestyle as lots of eateries and restaurants are in the area.
positive:
Reasonably priced budget hotel
Guests were very pleased that the hotel has affordable room rates. The rooms were simple, come with basic necessities and guests will receive exactly what they pay for. Compared to similar hotels in the area, many felt that the hotel offered good value for money.
Negative Reviews
negative:
Noisy hotel with little sound insulation
Nightlife in the neighbouring area is very lively and noise from the street very easily gets into the room. Party goers and loud music from nearby clubs and bars till late night can hamper a good night's sleep. The mostly affected rooms were those facing the street.
negative:
Limited bilingual staff at hotel
At the hotel, very few members of staff spoke English well and confidently. This proved to be quite difficult when it came to communicating with English-speaking guests. Guests felt that the hotel needed more multilingual staff to bridge the barriers of language
negative:
The breakfast needs to be improved
A number of guests have complained that the hotel's breakfast was a little bit disappointing. Most of them felt that the breakfast had few choices and it was not very good as per rates and needed improvement.