Sandman Hotel Vancouver Airport (Richmond, Canada)

Many guests have liked having access to the hotel's free airport shuttle. This shuttle will pick you up at the airport after your flight and drop you back off when you are leaving the city, which is extremely convenient for guests. Hotel guests have noted that the shuttle is usually on time, as well.

The reception staff at this hotel is said to be friendly and personable. This made the check-in experience a positive one for guests, as they received their keys quickly and knew that they could rely on the front desk staff to answer their questions.

Past guests have raved about the food at Moxie's restaurant, which is attached to the hotel. Guests can order breakfast, lunch, or dinner at this restaurant, providing a great deal of convenience when staying at this property for multiple nights.

Guests have complained about the Wi-Fi speeds available at the hotel, saying that they are very slow. This has led to guests not even being able to check their emails, since they couldn't maintain a strong enough connection to do so.

This is an older hotel that is starting to show its age and guests have noted that the carpets and furniture are quite worn out. The hotel could use a complete update and the rooms need new fixtures to improve the overall quality of the property.

There have been complaints regarding the cleanliness of this hotel, as guests have found the rooms and hallways to be quite dirty. This made guests feel uncomfortable about staying at the hotel, since they were unsure if the rooms had been thoroughly cleaned recently.