Sandman Hotel & Suites Calgary West (Calgary, Canada)

Many guests have loved the location of this property, as it is outside of downtown Calgary in a quiet area. The property is right across the Trans-Canada Highway from Canada Olympic Park and its position allows guests to escape the city in the morning without having to fight traffic.

Past guests have found the staff at this hotel to be quite accommodating and have noted that even when the property is understaffed, the customer service is quite good. Guests have said that the staff works very hard to keep the hotel operational, as well.

A number of guests have said that there are plenty of dining options close to this hotel, which is convenient for those who arrive late at night. There is a bar and a restaurant inside the hotel, in addition to various fast food options in the vicinity.

Numerous guests have mentioned that the rooms at this property are old and dated. As a result, guests feel as though new furniture and carpets are necessary to improve this hotel. The hallways and common areas could also use a thorough update.

Guests have noticed maintenance issues throughout this property that they believe should be rectified. The air conditioners, for starters, often don't function as they should, leaving the rooms quite warm. There have also been issues with leaky bathroom fixtures.

There have been complaints about the levels of cleanliness at this property. Guests have said that the rooms have been dirty when they arrived and that this has remained an issue throughout theiri stays.