Positive Reviews
positive:
Located close to public transportation systems.
Many tourist attractions in Lisbon can be easily accessed from the hotel through the Praça de España tube station that is only 300-metres from the establishment. Sana Malhoa is also close to the airport, and a taxi nearby is just a stone-throw away. This means travelling around the area is not difficult.
positive:
Ideal for business travellers.
SANA Malhoa is situated at the heart of Lisbon’s business district. The establishment obviously caters to travellers in the country doing business. The Internet connection is faultless, and most of the facilities and services are aimed for guests staying for work.
positive:
Excellent buffet breakfast.
The buffet breakfast is agreeable with a wide selection of fresh fruits, baked goods, and cooked foods. The staff members at the hotel’s restaurant are attentive, and the meals – especially the menu for the mornings – have reasonable prices.
Negative Reviews
negative:
Noisy environment hinders good sleep.
If you are a light sleeper, make sure to book for separate rooms. Double doors connect your room to other rooms, and this could result to poor soundproofing. Moreover, because of its close proximity to the airport, you might be disturbed by airplanes landing or taking off.
negative:
Hard and uncomfortable beds.
Many guests have complained how hard the mattresses are. Most of the beds are outdated and does not facilitate a good sleep. Meanwhile, pillows may be too soft for your taste. You can always ask the staff for replacement until you have the room utilities you are most comfortable with.
negative:
Incompetent desk staff at times.
Some of the staff at the front desk may seem snobbish and has the impression that they don’t want to help. Thus, you have to ask politely for accurate and complete information about the hotel and the local attractions.