Positive Reviews
positive:
Great dining experience
Many guests mention that the restaurant serves a wide variety of delectable local dishes, and add that the bar service is outstanding. Others love the live music and nightly entertainment at the restaurant, and appreciate that the breakfast is complimentary, and the Piano Bar is open late at night.
positive:
Courteous and helpful staff
Several guests appreciate that the porters readily handle luggage and run errands, and love that the front desk staff is friendly, and the manager greets guests with a smile on every occasion. Others add that housekeeping is prompt and provides fresh towels and extra toiletries on request, and appreciate that the tour desk provides useful information about the local area.
positive:
Convenient location
Many guests note that the property is close to several major government buildings and embassies, and add that many popular tourist attractions are a short walk away. Others add that the nearby streets are pedestrian-friendly, and appreciate that trips to the Manila Metropolitan Theater, Rizal Monument and Coconut Palace are easily arranged from the tour desk.
Negative Reviews
negative:
Internet connection needs an upgrade
Some guests mention that Wi-Fi signals in the rooms are weak, and dislike that the router disconnects frequently. Others add that the network is not secure, and say that the Internet connection is slow.
negative:
Noisy atmosphere
A handful of guests comment that the room walls are thin, and dislike that the sound of music playing in the adjoining rooms is audible at night. Others add that there is a lot of traffic in the adjacent streets, and note that the common areas are noisy during check-in time.
negative:
Rooms are dated and small
Some guests mention that the room furniture looks worn, and the bathrooms feel cramped. Others add that there is little space for wardrobe storage.