Positive Reviews
positive:
New remodel much appreciated, spacious rooms
This Panama City hotel has recently been remodeled to great effect. Guests loved the modern, funky and eclectic décor here, something that gave this property a truly different feel. The spacious rooms only added to the overall lux ambience.
positive:
Poolside paradise, good breakfast buffet
Guests absolutely loved this property’s pool. Featuring hammocks and waterfalls, this amenity added a truly tropical ambience to this city center hotel. Additionally, the breakfast buffet at this property was impressive, with many commenting positively on the wide array of items on offer.
positive:
Value for money
Finally, value for money here was a consistent theme, with the majority of guests commenting that this property’s central location belies its price point. Near to the old city center, the start of the famous canal and a number of shopping opportunities, many felt that this hotel represented an absolute bargain.
Negative Reviews
negative:
Hot and cold service
Consistently inconsistent customer service was a real issue here. Guests reported that certain members of staff could not do enough to help or assist while other team members were less than enthusiastic.
negative:
More in-room TLC needed
While the décor was outstanding, many felt that more attention was needed inside the rooms. Cleaning was an issue, with guests reporting less than tidy units and odd stains on floors. Many also felt that bathrooms looked especially neglected both in terms of cleaning and overall finish.
negative:
Only one kind of beer on tap
Finally, while guests loved the in-house biergarten, many were disappointed to find only one kind of beer on tap at a time.