Resort Skytop Lodge (Mount Pocono, USA)

This is the vacation that combines mountains, onsite activities and luxuries, and proximity to cultural and sporting venues. Skytop Lodge acts as a perfect base for relaxing in a cozy, tranquil setting and having everything you want in a retreat at close hand. .

The rooms meet expectations in size and comfortability, providing a pampering ambience. Bed mattresses are conducive to restful sleep, storage space is ample, and the overall experience is that of a lovely stay with amazing views of the Poconos. .

Guests well appreciate the strong attention and level of friendliness that the staff exhibit. It's a very happy atmosphere, with everyone taking an interest in making sure you have what you need and want, and how to make whatever is lacking happen. The customer service definitely adds to why guests return to this inn. .

Housekeeping could benefit from a more consistent result. Not all check-ins reveal spotless rooms, with piles of dirt and dust, insufficiently cleaned linens and fixtures, and a general state of mess still evident. You may need to ask more than once for tidying up.

The aesthetics should be brighter and fresher looking, to present a more complementary picture. Rooms are a bit lackluster in what they're hoped to be, and bathrooms also seem like they're past their prime. A makeover would make the inn more attractive. .

For the luxury feel that the lodge infers, the menus fail to impress. Prices are too high, particularly for food that doesn't seem beyond the ordinary, and don't shine in taste, presentation, or originality. .