Resort Segara Village Hotel (Sanur, Indonesia)

Guests simply raved about this hotel's location. Just a few minutes' walk from the beach, this luxury property offers the chance to relax within sight of the sea. Travellers from all over the world thoroughly enjoyed the proximity to the beach, and felt truly relaxed throughout their stay.

Many travellers noted the artistic and beautiful design of the hotel grounds. They drew attention to everything from the landscaping to the pools. Reviewers also liked the high-quality, authentic local furniture and decoration found in rooms and common areas alike.

Positive reviews often include nods to the hotel staff. Guests from all walks of life thought very highly of the hotel staff, and said that they felt very welcome during their stay. Those with special requests found the staff very accommodating.

Guests rarely had good things to say about the hotel breakfast. Many found issue with standard items like coffee and bread. Reviewers additionally complained about the variety of food items on display. Most recommended eating breakfast at a local eatery around the corner.

Many guests said that, while the facilities looked nice, they were far from comfortable. Upon checking in, travellers were disappointed to find hard beds and poor-quality bedding awaiting them. As a result, many recommended some of Bali's other resort options.

A consensus reached by the disappointed reviewers holds that while this hotel looks nice, it could use better organisation. Guests often complained about the vouchers they were given for drinks and food at different bars around the property. They also pointed out that many of the most basic hotel features were lacking.