Positive Reviews
positive:
Spectacular views and great outdoor activities
Many guests say that view of the bay from the hotel rooms is excellent, noting that the beach is just a few steps away. Others like that several outdoor activities including golf, tennis, and volleyball are available onsite.
positive:
Amazing full-service spa
Most guests find the full-service spa great and say that the service is professional. Others comment that the spa includes several body treatments, massages, facial treatments, and manicures, noting that the steam room and sauna are both amazing.
positive:
Lovely rooms
Many guests love that the hotel rooms are large and nicely decorated, noting that the fireplace in rooms is great, and the bathroom is spacious. Others mention that the room service works only limited hours, however, the staff members are professional and attentive.
Negative Reviews
negative:
Understaffed hotel restaurants
Several guests feel that the service in the hotel restaurants is slow and say that the hotel could use more staff, especially during the summer season. Others report that the food in the hotel restaurants is delicious, however, guests often need to wait for a long time before getting served.
negative:
Outdated facilities
Some guests point out that hotel facilities, including the front desk and the snack bar, are tired looking and call for renovation. Others note that the walls in hotel rooms are thin and say there is noise coming from other rooms.
negative:
No air conditioning in rooms
Several guests report that there is no air conditioning in rooms, noting that it get can cold in the evenings. Others say that the fireplace needs a lot of time to heat up the room.