Positive Reviews
positive:
Reliable shuttle service
You can expect the shuttle service to pick you up and drop you off your desired location safely and on time. Most of the guests use this complimentary service to get to the nearby Disneyland. Moreover, drivers are friendly and are fun to talk to.
positive:
Free and convenient parking
Knotts Berry Farm Resort's parking is always easy. There are plenty of parking spaces despite the large number of guests staying at the establishment. When you're having troubles finding a space for your vehicle, you may seek assistance from the valet parking staff.
positive:
Fast and reliable Internet connection
Guests had no troubles using the free Wi-Fi connection. Many reported in their reviews that they were able to access social networking sites, and upload pictures from their recent trips. When you stay here, expect fast and free Internet connection for free!
Negative Reviews
negative:
Hotel is full of children
Most of the guests were disturbed by noisy children running and talking in the hallways, or the ones that are playing in the rooms above theirs. Expect a lot of children when you stay here. If you're disturbed by fellow guests, you can ask the front desk to do something about the issue.
negative:
No microwave in the rooms
There were no microwaves in the rooms, which some guests find disappointing. This could be an issue when you need to prepare meals for you to bring on your trip. However, the hotel has its own restaurant, and there are many dining options around the hotel.
negative:
Problems with honoring discounts
Some guests complained that the staffs at the front desk weren't able to honor the promos and discounts they got from the Internet or other third party sources. For any financial disputes, you may wish to speak directly to the manager.