Positive Reviews
positive:
Reap the benefits of hotel’s modern technology.
Kempinski Soma Bay proves that modern technology, if used the right way, will be good for mankind. You can experience the convenience through the technology used in the beach loungers. There are buttons that you can press if there’s anything you need. Press the first button, and water will be delivered to you. The second button will let you choose goodies from the cafeteria.
positive:
Thoughtful and efficient staffs.
It is quite a shock on how the staff pays attention to detail. The employees take hospitality to a completely new level. They can even know if it’s your birthday or wedding anniversary without asking you in person. This gets more delightful because of the free drinks, cakes, and cards that you can get for free.
positive:
Many activities ideal for kids.
The kids’ club is one of the highlights of this hotel. The animation team is more than excellent. The kids definitely loved the staff and the supervised activities. Some of them don’t even want to leave the hotel mainly because of the club.
Negative Reviews
negative:
Rooms are difficult to locate.
If it’s your first time in this hotel, it’s a bit tricky finding your rooms since there are no signs. Thus, you are advised to ask the staff for clear directions. Better yet, request the staff to usher you to your room.
negative:
Expensive wines.
The imported wines offered by the hotel are very expensive. However, you get what you pay for. They are definitely tasty and worth of your money.
negative:
Few staff at the pool area.
The pool is magnificent but the staff is in a state of panic sometimes due to the huge number of guests. Due to this, it gets difficult to get towels. However, the staff continues to work as quickly as possible.