Resort Holiday Inn Key Largo, an IHG Hotel (Key Largo, USA)

Many guests appreciate the hotel's location next to the Key Largo Resort Marina, noting they can easily walk down to take a cruise on the African Queen, book a deep sea fishing or diving trip, or charter a sail boat. There are also a few good restaurants within walking distance, and plenty of free parking spaces for drivers.

Many guests have described the rooms as spacious, sparkling clean, and comfortably furnished. The resort-style outdoor pools and Tiki Bar are also widely popular places to relax and enjoy the Florida sunshine.

Many guests have given the front desk and management staff rave reviews for their personable and professional customer service, often describing them as friendly, helpful, and polite. Several guests who left valuables behind have gratefully noted the staff quickly recovered the items and forwarded them on via courier.

Several guests have commented that the hotel's non-smoking policy applies only to the rooms, and were put off by their fellow guests smoking in the pool area or on their balconies.

Though many guests describe the rooms as comfortable, some report that the decor has had its day, the carpets are showing some wear, and the bathrooms are particularly ripe for renovation. Some guests on the second floor were dismayed to find the building has no elevator, and found lugging their wetsuits and similar gear up the steps to be inconvenient.

Some guests have reported a weak or nonexistent Wi-Fi signal in their rooms, while others found the air conditioning system effective but aged and noisy.