Resort Holiday Inn Express Orange Beach - On The Beach, an IHG Hotel (Orange Beach, USA)

Guests have lots of love for the neighborhood around this hotel, and are able to walk to nearby attractions such as the erupting volcano at Adventure Island and the Orange Beach Welcome Center. Golfers are spoilt for choice by the areas many resort-style coastline courses.

Reviewers often describe staff as welcoming and willing to assist in every scenario. Most who have reason for complaint find staff resolve issues effectively. Guests also find front-of-house staff to be well-informed about local attractions. Serving staff at the breakfast bar are often singled out for being good-natured and efficient.

Travelers are consistently wowed by the short distance between this hotel's pool area and the white sands of Orange Beach. Both the design and the cleanliness of the large, two-level pool with separate hot tub are oft praised by guests, as is the poolside bar and the personable staff who man it.

Guests like this hotel's swish, modern interior but some find their guestroom in need of a little TLC. A handful of travelers comment on dog-eared linens and worn carpets, while a few others gripe about a shortage of housekeeping staff on the premises, and being left without regular bedlinen and towel changes.

A small number of guests experience disappointment on checking into rooms with balconies overlooking the Gulf. Even those who reserve upgraded rooms are occasionally left staring at a patch of carpark. Travelers recommend contacting the hotel directly before check in, to ensure you get the vista you are hoping for.

Complimentary Wi-Fi is provided in all areas in this hotel, but guests occasionally report patchy coverage in guestrooms and other places. Some travelers report their internet connection dropping in and out, making it difficult to use VOIP for business meetings or to stream live sports or movies.