Positive Reviews
positive:
Loving, friendly and warm hosts
You are always received and treated warmly from the minute you step into the hotel. With their jolly personalities, the staff will make guests feel welcome, comfortable and relaxed. With special care and attention the staff ensures that your needs are met and nothing is left unattended.
positive:
Great value for money
At the hotel, guests quickly settled in as there were plenty of activities to engage in. You can swim at the wonderful infinity edge pool or take a wonderful wildlife outing to the monkey forest. In addition, relaxing massages at the spa is a perfect way to end your day from a cycling trip.
positive:
The rooms are well-appointed and comfortable
The hotel rooms are well maintained, spacious and easy to manoeuvre in. Guests can enjoy the beautiful views of the river and the jungle from the comfort of their balconies. The beds are also comfortable and enough pillows are provided.
Negative Reviews
negative:
A few items were a bit expensive
Quite a number of guests found the prices of food and drinks at the restaurant to be a little overinflated. They were of the opinion that they were definitely not getting good value for their money.
negative:
The hotel's location can be difficult to find
As the hotel is set in a remote location, finding it can be quite difficult. Even taxi drivers had trouble locating the hotel. Many guests have raised their concerns on this issue, especially first time visitors.
negative:
Few negative reviews have been expressed
Some issues among the shortlist of complaints reported by guests include room lighting, flickering bulbs and stiff sliding doors. Most guests found their stay quite rewarding.