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    Resort Grand Naniloa Hotel, a Doubletree by Hilton (Hilo, USA)

    Resort Grand Naniloa Hotel, a Doubletree by Hilton (Hilo, USA)

    About Grand Naniloa Hotel, a Doubletree by Hilton

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index® based on 7359  reviews from:
    • Hotels.com(8.2/10)
    • LocationExcellent  8.7 / 10
    • RoomsFair  7.4 / 10
    • ServiceVery good  8.0 / 10

    Positive Reviews

    positive:

    Convenience to airport

    Many guests have commented on how easy it is to get from the airport to Naniloa Volcanoes Resort. The directions are well sign posted and easy to read. Whether you are driving in your own vehicle, or taking a cab, you won't waste precious vacation time, its only six miles between the two.

    positive:

    Room with an ocean view

    Visitors who have been lucky enough to book a room with an ocean view have called it "awe-inspiring". Those who have woken up to the sunrise say it is totally unique and sets the scene for the rest of the day. The rooms with garden views are just as special with lush, tropical plantation.

    positive:

    Early check-in is fine

    There have been some occasions where guests have arrived at the hotel early as a result of an early flight. It has been reported that staff have been accommodating and allowed visitors to book in to their rooms early, without any inconvenience.


    Negative Reviews

    negative:

    Major renovations

    Guests have reported that Naniloa Volcanoes Resort is presently undergoing major renovations, so there is no breakfast or dinner on offer. Guests are a bit put out by the fact that only two elevators are in operation and presently no phones in the rooms. It is however reported that by January 2016 a new restaurant will be open, and renovations should be complete.

    negative:

    No Wi-Fi in rooms

    Some visitors have complained that, although the web site advertisers free Wi-Fi in the rooms, they are not able to connect. The friendly staff have confirmed that, there is in fact no free Wi-Fi at present.

    negative:

    A little noisy

    If you are looking for a quiet, tranquil vacation of peace and solitude, then this might not be the perfect location for you.However this is a child-friendly hotel where many families with children do visit. If the sounds of happy kids, and loud voices does not concern you, then this should not be an issue.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Outdoor swimming pool
    12. Convenience store
    13. Conference rooms
    14. Non-smoking rooms
    15. PC with internet
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Beach
    20. Deck chairs
    21. Laundry service
    22. WiFi in public areas
    23. Room service
    24. Fax/Modem access
    25. Car hire
    26. Concierge
    27. Free WiFi (public areas)
    28. ATM
    29. Valet parking
    30. Pool
    31. Luggage storage
    32. Housekeeping
    33. Free WiFi
    34. Breakfast
    35. Temperature screening
    36. Masks provided
    37. Safe distance
    38. Response protocol
    39. Online check-in/check-out
    40. New safety protocols
    41. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Radio
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Golf course
    3. Fitness
    4. Hiking trail
    5. Diving
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    93 Banyan Drive,  96720,  Hilo,  USA
    Telephone: +1(808)9693333 | Fax: +1(808)9696622 | 

    Frequently Asked Questions about Grand Naniloa Hotel, a Doubletree by Hilton

    • Is there a pool area at Grand Naniloa Hotel, a Doubletree by Hilton?

      Yes, Grand Naniloa Hotel, a Doubletree by Hilton offers 2 pool areas.

    • Are pets allowed at Grand Naniloa Hotel, a Doubletree by Hilton?

      No, Grand Naniloa Hotel, a Doubletree by Hilton doesn’t allow pets.

    • Is parking available at Grand Naniloa Hotel, a Doubletree by Hilton?

      Yes, Grand Naniloa Hotel, a Doubletree by Hilton provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Grand Naniloa Hotel, a Doubletree by Hilton?

      Check-in at Grand Naniloa Hotel, a Doubletree by Hilton is available from: . Check-out time is by .

    • Where is Grand Naniloa Hotel, a Doubletree by Hilton located?

      Grand Naniloa Hotel, a Doubletree by Hilton is located in 93 Banyan Drive, 96720, Hilo, USA.

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