Resort Chateau Elan Winery (Braselton, USA)

Guests mention that amenities and services at this hotel are very good including wine tastings and tours and staff services. The amenities in the room were great as well and guests felt very comfortable staying here.

Guests state the staff at this property are extremely friendly and professional. Guests felt as though they had a warm welcome when they arrived and the staff continued to be helpful and friendly throughout their vacation at this resort.

Guests report that the food in the Irish pub is excellent and that there are comfort foods and traditional Irish dishes to try as well. Guests were very happy with the service that they were offered in the pub as well.

Guests state that this is a very expensive place to stay at in Braselton. There seems to be hidden costs while you are here and this can be very misleading. The nightly rate is a big too high for some guests.

Guests found that the breakfast service is not that great. They felt as though there wasn't anything special in the hotel's breakfast and that the staff had a hard time keeping breakfast foods stocked and replenished. There was never enough food for everyone.

Guests state that the decor at the hotel is very old, including the decor within the rooms. Guests think that the resort needs a makeover to match the demands of today. It is expensive to stay here and many guests feel the place needs to be touched up with new furnishings, linens, and brighter colours.