Positive Reviews
positive:
Some guests complain of noise
A number of reviews indicate that external noise can be a problem at this hotel. Guests report hearing traffic noise from the freeway and the nearby rail crossing. Furthermore, rooms near the courtyard, where guests gather, are also subject to noise.
positive:
Extra costs raise the room rate
Guests are frequently disappointed by the extra charges levied for essential services and amenities such as parking, breakfast, and Internet access, commenting that these charges can add a fairly significant amount to the cost of your stay.
positive:
Proximity to downtown district
A number of guests found that the distance between the hotel and the downtown district was prohibitive during their stay. Visiting most, if not all, of the city's main attractions will require you to have a car or to make use of public transport or cabs.
Negative Reviews
negative:
Impressive looking hotel and communal areas
The triangular design of this hotel aside, guests comment that the lobby of this property is particularly elegant. Furthermore, the communal areas of the property are comfortable and well maintained and feature original artwork.
negative:
Exceptional service from staff
Guests frequently compliment the standard of service offered at this hotel, describing the staff as welcoming and friendly. The front desk team seem to go all out to ensure that guests have everything they need and respond to any queries promptly.
negative:
Elegant rooms and excellent amenities
Reviews indicate that the majority of guests are impressed by the quality of the rooms and suites at the hotel. The accommodation is clean, comfortable, and contains a considerate selection of high quality conveniences. Guests whose rooms overlooked the mountains were particularly impressed.